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Useful Contacts

Portnet Service Centre: 6771 7711; 6321 1173

For Operations Related Matters:

- PPT: 6771 7721 (PPT1), 6771 7722 (PPT2),

6771 7723 (PPT3), 6771 6450 (PPT4),

6771 6500 (PPT5), 6771 6777 (PPT6);

- BT / KT: 6277 8691;

PSA Bills Enquiry: 6279 4175

PSA Chemist: 6771 6422     more...


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1) Returning and Collecting of Empty Container at PSA ODD

2) Revision to Depot Handling Charge (DHC) for PSA On-Dock Depot from 1 Feb 22

3) Ship Supply Note Enhancements to Reduce Waiting Time in Terminal

4) Mandatory booking of Timeslot on SmartBooking wef 1 Jan 22

5) Launch of SmartBooking Auto Pregate for Container Return to PSA On-Dock Depot (PSA1/PSA4)

Useful Tips

Portnet Second Factor Authentication (2FA) FAQs

Disabling Pop-up Blocker

General Portnet Tips

Downloading Adobe Reader (PDF Files)

Disabling Save Password Feature

Maintenance Schedule


The Portnet System is not available every Sun from 0130H-0330H for scheduled maintenance.


We apologize for any inconvenience caused.



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